Warranty Detials

At Shop SPPL, we are committed to providing comprehensive warranty support for the products we offer. Below are the updated warranty guidelines: 

Warranty Duration

The warranty duration specifies the time period during which the manufacturer or retailer will repair or replace the product free of charge for any defects in materials or workmanship. 

- Television: 1 Year 

- Cooler: 1 Year 

- Washing Machines: 

 - Semi-Automatic: 2 Years + 3 Years for the Wash Motor 

- Fully-Automatic: 2 Years + 3 Years for the Motor 

- Air Conditioner: 1 Year + 10 Years for the Compressor 

Warranty Coverage

The warranty covers defects arising from materials or workmanship, including: 

- Manufacturing defects 

- Faulty parts or components 

Not Covered in Warranty : 

Light bleeding and dot issues:

Mura issues occurring on a certain Grey scale— as per the Mura Inspection  standard, this is considered acceptable.  As per  ND (Neutral Density) Filter 2% guideline, this is not considered a panel defect.

Exclusions: 

The warranty does not cover: 

- Damage caused by misuse, accidents, or neglect 

- Environmental factors such as dust or power fluctuations 

- Wear and tear from normal usage 

- Issues arising from unauthorized repairs or tampering 

- Consumables and accessories 

Registration

To activate your warranty, register your appliance within 1 month of purchase. Failure to register within this period may void your warranty coverage. 

Proof of Purchase

A valid proof of purchase (e.g., invoice or order confirmation) is required to make any warranty claim. Ensure the document includes the purchase date and product details. 

Authorized Service Providers

Warranty repairs or replacements are strictly limited to authorized service providers. Any attempt to repair the product by unauthorized personnel may void the warranty. 

Transferability

The warranty is non-transferable and applies only to the original purchaser. Claims can only be made with the original proof of purchase. 

Claims Process

To make a warranty claim: 

1. Provide a clear copy of the proof of purchase (PDF or image format). 

2. Reach out to us via one of the following channels: 

   - Email:  Thomson - [email protected] , Kodak - [email protected] , Blaupunkt TV- [email protected] , Westing House - [email protected]

 - Toll-Free Number: All Days: 10:00AM to 6:30PM

- Thomson – 9355188885 

- Kodak – +919711088885 

- Blaupunkt – 18002744342

- Westing House - 1800-258-4409

Important Notes

- Carefully read and understand the warranty terms provided with your product. 

- For clarifications or questions regarding the warranty, contact the brand’s customer support or Shop SPPL for assistance.