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    Terms And Conditions

    Welcome to Shop SPPL (Super Plastronics Private Limited)

    By accessing or using our website, www.shopsppl.in (the "Site"), you agree to these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services. 

     

    1. Website Use

    - The Site and its content are provided for informational and shopping purposes only. 

    - By using the Site, you confirm that you are at least 18 years old or have parental/guardian consent to make purchases. 

     

    2. Intellectual Property

    All content on this Site, including text, graphics, logos, and images, is the property of Shop SPPL or its licensors. 

    - You may access the content for personal use only. 

    - Unauthorized reproduction, redistribution, or commercial use is prohibited. 

     

    3. Product Information and Pricing

    - We strive to ensure all product details, images, and pricing are accurate. However, minor errors may occur. 

    - Prices are inclusive of GST, handling, and delivery charges. 

    - Shop SPPL reserves the right to modify prices or discontinue products without prior notice. 

     

    4. Payment Methods

    We accept payments through Razorpay, a secure payment gateway. Supported payment methods include: 

    - Debit Cards 

    - Credit Cards 

    - UPI (Unified Payments Interface) 

    - Net Banking 

     

    Note: We do not accept Cash on Delivery (COD) at this time. 

     

    5. Shipping and Delivery

    - Orders are processed and shipped via our logistics partner, Ekart.

    - Standard shipping timelines are up to 10 working days for retail customers, depending on the destination. 

    - For B2B orders, delivery may take up to 25 working days, subject to stock availability. 

    - Ensure accurate shipping details at checkout, as Shop SPPL is not liable for delays caused by incorrect information. 

     

    6. Returns and Refunds

    - Returns and refunds are subject to our detailed [Replacement and Refund Policy](https://shopsppl.in/policy/replacement-and-refund-policy). 

    - If a product arrives damaged or defective, please contact our customer care team immediately for assistance. 

     

    7. Warranties

    1. Televisions, Washing Machines, Air Conditioners, and Coolers:

       - Covered by a 12-month on-site warranty for any defect apart from physical damage, water or fire. 

     

    2. Speakers:

       - Warranty covers 12 months for the product and 6 months for batteries and accessories. 

       - Warranty claims require product registration with the brand's customer care. Customers must deliver the product to the nearest service center for repairs or replacements. 

     

    8. Limitation of Liability

    Shop SPPL is not liable for: 

    - Indirect, incidental, or consequential damages. 

    - Damages arising from misuse of products or third-party services. 

     

    9. Privacy Policy

    Your personal information is handled in accordance with our [Privacy Policy](https://superplastronics.com/policy/privacy-policy). We prioritize your data security and do not share personal details with unauthorized third parties. 

     

    10. Modifications to Terms

    Shop SPPL reserves the right to amend these terms at any time. Updates will be posted on this page, and continued use of the Site implies acceptance of the revised terms. 

     

    11. Contact Information

    For questions or concerns, please reach out to: 

    ADDRESS:- S-24, Pocket S, Okhla Phase II, Okhla Industrial Estate, New Delhi, Delhi 110020

    EMAIL:- sales@sppl.ind.in

    PHONE NO:- +917303192721

     

    Thank you for choosing Shop SPPL. We look forward to serving you!